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Business Contacts

Click Before You Call

For even faster assistance, problems reported online receive our first and top priority.
Before you report an issue or call, we recommend our following self-help, online assistance tools.

Troubleshooting Wizard ►

Internet and voice, step-by-step service repair guide.

Frequently Asked Questions ►

Account, billing, Apps, email settings and more.

Bill Payment Options ►

Details on payment options and more.

Report a Service Problem ►

Online requests receive priority attention.

Business By Phone

Business Sales & Accounts 855-565-2556

Monday - Friday

8AM - 5PM

Business Tech Support

General service issues reported online are first priority*
Report a problem ►

Technical Support 855-565-2556

Monday - Friday

8AM - 6PM


9AM - 5:30PM

*We offer priority service to customers who submit a Trouble Ticket online or from the app. Please log into your AccountView profile at If you are experiencing an outage, our team will prioritize your request regardless of the way it’s submitted.

To Residential Contacts

View Residential Customer Support and Contact Details
Home Sales and Service ►

Additional Contacts

Corporate Offices 907-297-3000

Monday - Friday

8am - 5pm

Alaska Communications

600 Telephone Ave.

Anchorage, AK 99503

Technology Center 855-907-7012

Monday - Friday

8am - 5pm

600 East 36th Avenue, Anchorage, Ak 99503