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Residential Contacts

Click Before You Call

For even faster assistance, problems reported online receive our first and top priority.
Before you report an issue or call, we recommend our following self-help, online assistance tools.

Troubleshooting Wizard ►

Internet and voice, step-by-step service repair guide.

Frequently Asked Questions ►

Account, billing, Apps, email settings and more.

Bill Payment Options ►

Details on payment options and more.

Report a Service Problem ►

Online requests receive priority attention.

Order New Home Service

Service Availability Check

Memorial Day Holiday Hours

Account Support, Technical Support, Business Sales, and our Corporate Offices will be closed on Monday, May 27.

For alternative holiday assistance, please check our online FAQs for 24/7 support solutions.

Residential Contact

Account Support 800-808-8083

Monday - Friday

8AM - 5PM

Residential Tech Support

General service issues reported online are first priority*
Report a problem ►

Technical Support 800-808-8083

Monday - Friday

8AM - 6PM


9AM - 5:30PM

*We offer priority service to customers who submit a Trouble Ticket online or from the app. Please log into your AccountView profile at If you are experiencing an outage, our team will prioritize your request regardless of the way it’s submitted.

To Business Contacts

View Customer Support and Contact Details for Business
Business Sales and Service ►

Additional Contacts

Corporate Offices 907-297-3000

Monday - Friday

8am - 5pm

Alaska Communications

600 Telephone Ave.

Anchorage, AK 99503