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Frequently Asked Questions

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Support and Sales

Technical Support 800-808-8083

Monday - Friday

8AM - 6PM

Saturday and Sunday

9AM - 5:30PM

Account Support 855-907-7006

Monday - Friday

8AM - 6PM

Saturday & Sunday

9am - 5:30pm

Residential Sales 855-907-7005

Monday - Friday

8AM - 6PM

Saturday & Sunday

9am- 5:30pm

Additional Contacts

Corporate Offices 907-297-3000

Monday - Friday

8am - 5pm

Alaska Communications

600 Telephone Ave.

Anchorage, AK 99503

Alaska Communications responds to questions, comments, and complaints within 48 hours. Some issues may take longer to bring to complete resolution. Late fees will not apply while a disputed bill is researched. Customers not satisfied with the company's resolution of their complaint can contact the Regulatory Commission of Alaska at 800-390-2782 (outside Anchorage, within Alaska) or 907-276-6222.