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Have questions about home services, your account or need a little help?
Before you call, check the Troubleshooting Wizard and FAQs for 24/7 support solutions.

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Order Residential Service

To order Unlimited Internet or Home Voice service:
Check Address and Order Online ►

Troubleshooting Wizard

For internet connectivity and voice service issues:
Troubleshooting Wizard ►

Frequently Asked Questions

Information about account, billing, Apps, email settings and more:
Frequently Asked Questions ►

Bill Payment Options

Details on payment options and more:
Bill Payment Options ►

Report a Service Problem

To report an issue or request assistance:
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Live Chat with a Support Rep

For general account, billing, and service support:

Click Here - Live Chat with Alaska Communications

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Technical & Account Support

Account Support 800-808-8083

Monday - Friday

8AM - 5PM

Technical Support 800-808-8083

Monday - Friday

8AM - 7PM

Saturday and Sunday

9AM - 5:30PM

Additional Contacts

Corporate Offices 907-297-3000

Monday - Friday

8am - 5pm

Alaska Communications

600 Telephone Ave.

Anchorage, AK 99503