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Residential Contacts

Click Before You Call


For even faster assistance, problems reported on-line receive our first and top priority.
Before you report an issue or call, we recommend our following self-help, on-line assistance tools.

Troubleshooting Wizard ►

Internet and voice, step-by-step service repair guide.

Frequently Asked Questions ►

Account, billing, Apps, email settings and more.

Bill Payment Options ►

Details on payment options and more.

Report a Service Problem ►

Online requests receive priority attention.

Order New Home Service

Unlimited Internet or Home Voice

Memorial Day Holiday Hours

Account Support, Technical Support, Business Sales, and our Corporate Offices will be closed Monday, May 28.
For alternative holiday assistance, please check our online FAQs for 24/7 support solutions.

Residential Contact

Account Support 800-808-8083

Monday - Friday

8AM - 5PM

Residential Tech Support

Priority Queue:
Service problems reported on-line receive our first and top priority.
Report a problem ►

Technical Support 800-808-8083

Monday - Friday

8AM - 6PM

Saturday

9AM - 5:30PM

To Business Contacts

View Customer Support and Contact Details for Business
Business Sales and Service ►

Additional Contacts

Corporate Offices 907-297-3000

Monday - Friday

8am - 5pm

Alaska Communications

600 Telephone Ave.

Anchorage, AK 99503