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Have technical or account questions? Need help with products, services, or billing?  Enter a search term or click on a category for quick answers to your questions. We've got you covered.

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 AccountView

Get the most out of your Alaska Communications home and business services by managing your account on the go. Log in and set up AccountView, then download the app for mobile convenience - it's easy!

    ACCOUNTVIEW  APP DOWNLOAD

    AccountView is your personal portal into your account and services. View and pay bills, set up AutoPay, see service notifications, create trouble tickets, request assistance, and more. 

    ios
    For iPhone and iPad

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    For Android Devices

    Internet Support Tools

    Your internet speed can be affected by many outlying factors. Some are obvious yet, some can be hard to detect. Use these tools below to help detect issues and maximize your speed so everyone in your home can continue to stream, work, school, game and video chat friends and family.

    SpeedTest

    Tips to Maximize Bandwidth

    Troubleshoot Your Connection

    ALASKA VOICE APP DOWNLOAD

    Have ONEplace? The Alaska Voice App lets you manage your calls and messages,
    with even more account flexibility. Download the app or login below.

    ios
    For iPhone and iPad

    Download ONEplace for your Apple device.

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    For Android Devices

    Download ONEplace for your Android device

    windows
    ONEplace Online

    Login to ONEplace, then go to Downloads.

    How do i  set up my email?

    If you are connecting to the Internet through an ISP other than Alaska Communications and are having trouble sending mail, you may need to change your Outgoing server to the one used by your ISP or send through Webmail.

    If you have domain hosting service with us, please contact coordinator@acsalaska.net for the settings specific to your domain.

    icon depciting gears meshed together in motion Email Server Settings

    • For POP Incoming Server: Mail.acsalaska.net
      Port: 995
      Security: SSL
      Authentication: Password
      Username: Full Email Address With domain (example: 907*******@acsalaska.net)
      Password: Email password

    • Outgoing server: Mail.acsalaska.net Port: 587 or 465
      Security: SSL
      Authentication: Password
      Username: Full Email Address With domain (example: 907*******@acsalaska.net)
      Password: Email password

    • For IMAP Incoming Server: Mail.acsalaska.net
      Port: 993
      Security: SSL
      Authentication: Password
      Username: Full Email Address With domain (example: 907*******@acsalaska.net)
      Password: Email password

    • Outgoing Server: Mail.acsalaska.net Port:25
      Security: None
      Authentication: None