Affordable Connectivity

What should I expect and how does this impact my ACP-enrolled household?

• Households enrolled in the ACP will continue to receive monthly discounted service until funds are exhausted (expected in April, 2024)
• During the wind-down period, customers will receive regular notices about the program ending, timing, and the impact to bill and service, as well as options to continue service
• During this time, customers can switch service to Alaska Communications without penalty

Can I keep my Alaska Communications internet service?

Please also contact our team for other options – let us keep you connected. (You may be eligible for the Lifeline Broadband benefit – we can help! 907-564-3375 or email LifeLine@acsalaska.com.

I already have the ACP – can I transfer my service to Alaska Communications?

Yes – you can transfer your ACP benefit from another internet service provider to Alaska Communications and continue to receive the benefit as long as the program is active.

Key Dates to Know

January 25, 2024: Households currently enrolled in and receiving the ACP monthly benefit began to receive program “wind down” notifications. This and future notices include information about the end of the benefit, timing, and bill and service impact.

February 7, 2024: Eligible households must be approved an enrolled by 4:00 pm AKST – no new enrollments will be accepted as of February 8, 2024.

April, 2024: The FCC expects funding to end by the end of April – enrolled customers will receive the last full month of their benefit.

More Information

1. FCC Fact Sheet
2. FCC/ACP
3. Stay tuned for additional updates from Alaska Communications.
4. More information is also at www.AffordableConnectivity.gov and www.fcc.gov/acp.
5. Contact USAC directly for any other questions about the ACP wind-down. Households can call the ACP Support Center at 877-384-2575 for information about their benefit.
6. Reach out to the Alaska Communications Lifeline/ACP team at 907-564-3375 or email LifeLine@acsalaska.com.