The Affordable Connectivity Program is a temporary government program operated by the Federal Communications Commission that began on December 31, 2021, related to the Cares Act in response to the COVID-19 pandemic to help with equitable household connectivity. This program provides a subsidy giving customers up to $75 per month toward home internet for eligible households. However, beginning in (expected) April, 2024, the federal benefit is expected to run out of funding and is planned to be discontinued. As of February 8, 2024, new ACP enrollments will not be accepted.
What should I expect and how does this impact my ACP-enrolled household?
Households enrolled in the ACP will continue to receive monthly discounted service until funds are exhausted (expected in April, 2024)
During the wind-down period, customers will receive regular notices about the program ending, timing, and the impact to bill and service, as well as options to continue service
During this time, customers can switch service to Alaska Communications without penalty
Can I keep my Alaska Communications internet service?
Yes! You can keep your Alaska Communications unlimited internet service at the non-discounted monthly rate. Let us know Opt-In Here ➤
Please also contact our team for other options – let us keep you connected. (You may be eligible for the Lifeline Broadband benefit – we can help! 907-564-3375 or email LifeLine@acsalaska.com.
I already have the ACP – can I transfer my service to Alaska Communications?
Yes – you can transfer your ACP benefit from another internet service provider to Alaska Communications and continue to receive the benefit as long as the program is active.
Key Dates to Know
January 25, 2024: Households currently enrolled in and receiving the ACP monthly benefit began to receive program “wind down” notifications. This and future notices include information about the end of the benefit, timing, and bill and service impact.
February 7, 2024: Eligible households must be approved an enrolled by 4:00 pm AKST – no new enrollments will be accepted as of February 8, 2024.
April, 2024: The FCC expects funding to end by the end of April – enrolled customers will receive the last full month of their benefit.