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Lifeline

Do you qualify?

Lifeline

Staying connected is essential and Lifeline gives families security and peace of mind by providing access to unlimited local calling or broadband service. Households meeting minimum requirements in our service area can receive affordable Basic Home Voice service with unlimited local calling or internet that’s unlimited. Participation in government assistance programs or meeting eligible household income levels may qualify you or your home for the Lifeline program.

Find out if you qualify for the Lifeline program and get connected with Alaska Communications’ reliable home service at a highly reduced monthly rate.

LIFELINE MAKES BASIC SERVICE EVEN MORE AFFORDABLE

Lifeline helps give more households vital access to basic home services.

WHAT IS LIFELINE SERVICE?

Lifeline is a government-sponsored benefit program that provides qualified Alaskans with access to wireline phone service, or broadband service in qualifying locations, at their primary residence.

WHAT DO I GET? 

Lifeline service provides either a single phone line with unlimited local calling for $1 a month, or unlimited broadband service starting at $42.24 a month, at the subscriber’s primary residence.

WHAT DO I NEED TO KNOW ABOUT LIFELINE HOME VOICE SERVICE?

Lifeline Home Voice gives you unlimited local calling and no deposit is required with Toll Restriction (local calling only). Long Distance calling is also available.

WHAT SHOULD I KNOW ABOUT LIFELINE BROADBAND SERVICE?

Our Lifeline Broadband provides reliable internet at the highest available speed without data caps – it’s unlimited. Available in qualifying areas only and a deposit may be required.

HOW DO I QUALIFY AND APPLY?

You can qualify if you meet certain income criteria, or participate in a qualifying government assistance program. Download and submit a Lifeline application with proof of eligibility.

WHAT’S THE FINE PRINT?

Only one Lifeline benefit, including voice, broadband, and wireless service, is allowed per household. Annual eligibility recertification is required. Nonpayment or failure to recertify will remove the Lifeline discount. You will be billed for Home Voice service after the discount is removed.

Get the Lifeline Application

Qualifying is as simple as meeting income requirements or participating in an eligible government assistance program.

Download and complete the application, include support documents, and mail (do not drop-off) to:

  • Alaska Communications
    Attn: Lifeline MS #40
    600 Telephone Ave.
    Anchorage, AK 99503-6010

Recertify lifeline Every Year

Thanks for choosing Alaska Communications for Lifeline service. To keep your discount, each year you’ll need to recertify that your household still qualifies for the Lifeline benefit. Your Alaska Communications team is unable to recertify your status but we can help you get started. It’s as easy as a call, click, or sending in the mail to the address below.

Submit online or by phone and your status can be tracked:

Or download and mail to:

  • Federal Lifeline Program – Annual Certification

    Consumer Service Response Center
    PO Box 1428
    Killeen, TX 76540

EXPLORE MORE HOME Products TO KEEP CONNECTED

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Home Voice

Unlimited Internet Bundle