Changes are happening to the way a call is dialed:
In support of the National Suicide Prevention Hotline, you will be required to dial 10-digits (area code + telephone number) for local calls on your telephone lines. 10-digit local dialing will be enabled on April 24, 2021 at the start of the permissive dialing period. During the permissive period until October 24, 2021 you may dial either 7 or 10 digits for local calls. After October 24, 2021, 7-digit local calls will be rejected, and you must dial 10-digits for local calls.