First, we begin with a comprehensive inventory of your current technology. This process provides a status on your desktop computers, printers, servers, and other network-connected devices. We’ll meet and discuss the details of your benchmark assessment. You’ll receive valuable insights about the status of your hardware, software, data security, disaster recovery capability, and fire-wall vulnerability. After feedback is collected, we create a list of actionable items that we can tackle together to bring your business to industry standards with ongoing support from our information technology experts.
With ConstantlyOn IT, you’ll gain access to our help desk, support engineers, scheduled preventative maintenance to include log checking of backup, and server and desktop Microsoft software updates. In addition, you’ll receive full service-desk support and the guidance needed to keep pace with ever-changing industry standards.
Absolutely. The ConstantlyOn IT technical support team will step in on your behalf to address technical matters affecting your hardware and delivery of your cloud-based applications. Our vendor management team has established partnerships with many of the industry’s leading companies, so we’re able to quickly address issues and resolve problems.
Our extensive team has over 100 years of knowledge and experience, providing tiered support services to ensure you’re getting the expertise needed to solve IT problems quickly, and our proactive network monitoring helps eliminate costly service disruptions and productivity loss. ConstantlyOn IT service offerings comes with robust economies of scale with the capability to adjust to unique business needs.
Regardless of your technology needs, we can customize ConstantlyOn IT to meet your specific business requirements. Your hardware and software needs will be addressed by our certified technicians who have the knowledge and capability to provide quality professional service and support. We're here for any of your IT needs, from design to implementation to monitoring, our extensive team of experts is ready to assist.