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How do I sign up for InternetNow with a wall jack connection?

Signing up is easy:

  1. Find the wall jack with our logo in your home, room, dorm, or barrack.
  2. Plug a router or your computer via Ethernet cable directly into the wall jack.
  3. From your connected device, open a web browser and our sign-up splash page will display. If it doesn’t load immediately, navigate to a non-https site, such as www.gointernetnow.com.
  4. Once our sign-up splash page displays, select “New InternetNow Service”.
  5. Enter in your first and last name and select your service address.
  6. Select InternetNow for your product followed by your desired InternetNow package.
  7. Enter in your billing, contact and CPNI information, and agree to our Terms of Service.
  8. Review your Order Summary and select a payment method. You will be required to input a credit card nickname and payment information.
  9. Click “Pay & Place Order”.
  10. IMPORTANT STEP: On the order confirmation page, write down your account number and CPNI password. You will need these to set up your account.
  11. Once you have them written down, click “Setup Online Access”
  12. Enter your information to Register an Account. Click “Get Registration Code” – code will be sent to your email address.
  13. Enter your Verification Code (provided in your email) and CPNI password (hint: refer to step 10 for CPNI password)
  14. Agree to our Terms and Conditions and continue into your AccountView. AccountView is your secure, personal portal where you will manage your account and add or delete devices.https://AccountView.alaskacommunications.com.

What equipment do I need? Do I need a modem?

InternetNow service is delivered via Ethernet and doesn’t require the same modem typically used by cable-based Internet providers.

  • For direct internet access, you’ll need an Ethernet cable and Ethernet device
    (we recommend using a router, but a computer works, too)
  • For WiFi, simply connect a router to our Ethernet wall jack (it’s the wall jack with our logo on it)
  • Or, plug your Ethernet device into the InternetNow wall jack in your unit with an Ethernet cable

If I decide to use a router, what kind of router should I use?

If you choose to use a router, we suggest one with the following features:

  • Dual-band
  • Gigabit Ethernet port
  • AC
  • Not a modem/router combination
  • Older routers may need replacing

How do I manage my account and update info?

Log into your account at accountview.alaskacommunications.com. Enter the username and password created when you registered and select "Log In."

  • This is where you can update account information, view billing statements, manage your devices, and more.

How do I add or register a device to my account?

If you signed up for service wirelessly (via your router), just sign in with your credentials - your router is the device registered to your account.

  1. Be sure your router is in router mode, and connect as many devices as you’d like (to your router) by connecting to the wireless network you created (with your router)
  2. If your router is in bridge mode (Apple routers default to this setting), you will need to separately register each device to your account and are bound by our device limit
  3. The easiest way to add a device to your account is to bring up our splash page on the device you're trying to connect (open a web browser, then sign in to your account using your account credentials)
  4. If you're device does not have a web browser to populate our splash page, you'll need to add the MAC address of that device into your account at accountview.alaskacommunications.com.

What if I used my computer as my Ethernet device - can I change to a router or different device later?

Absolutely - but if you switch, you'll need to update/add the MAC address of the new device.

Additional Resources

InternetNow Support

Manage Your Account

Add a Device