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There is static on the phone line

Sorry there's an issue with static - let's get your line back to crystal-clear. 

First, let's check other devices that may be close by. Oftentimes, static and other noise can be the result of other nearby electronic devices like a cell phone or cordless phone, fax or answering machine, or router. 

  1. First, unplug the phone with static, and move it to a new jack and outlet away from other electronic devices.
  2. Next, plug the phone into the new jack and outlet and listen to the dial tone.

Do you still hear static?