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How to Select My Gift

If you ordered Unlimited Internet service between September 21, 2020 through March 7, 2021, you may have a gift coming your way! Here's everything you need to know.

How It Works:

  1. Order Unlimited Internet service from Alaska Communications.
  2. Within one week after your service is installed, you will receive an email from Alaska Communications Rewards with instructions for selecting your gift. (Hint - emails are sent out on Mondays and Tuesdays). Check the inbox of the email used when you signed up for service and make sure you add Alaska Communications Rewards to your safe senders list. If you don't receive an email within five business days following your installation date, contact us so we can send you another email. We will need your name, order date and a valid email address. Please allow two business days to issue you a new email.
  3. Follow the instructions in the email to select your gift.
  4. Once you've selected your gift, check your inbox for a confirmation email.
  5. Please allow up to four weeks for your gift to be delivered. It will be delivered by mail via USPS.
  6. You may check the status of your gift at

Help! I never received my gift.

Oh no! We're so sorry you didn't receive your gift. Let's figure this out together.

  1. Check the status of your gift at
  2. How long has it been since you selected your gift? Delivery may take up to four weeks.
  3. If it's been longer than four weeks, give us a call at 800-808-8083 so we can help.

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