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Business Ethernet

Reliable network performance.

All businesses depend on technology. Alaska Communications Business Ethernet provides superior end-to-end service, ensuring businesses have a smooth running network and reliable access to cloud applications.

ETHERNET LAN
Where businesses require the interconnection of multiple sites and the capability to rapidly transfer large amounts of data, Ethernet LAN (E-LAN) provides an optimal solution. E-LAN offers fast Ethernet speeds to efficiently connect your business with class-of-service (CoS) options.

ETHERNET LINE
Ethernet Line (E-Line) provides high-speed connectivity – securely, reliably, and economically. Ethernet Line connects all of your locations with a high-bandwidth transport service over a dedicated end-to-end LAN interconnectivity solution.

UNMATCHED IN ALASKA
Alaska Communications Business Ethernet provides network features and functionality unmatched in Alaska:

True end-to-end Service Level Agreements (SLAs)
Business Ethernet services provides network control, bandwidth utilization, security, and Quality of Service (QoS)
Recognized as a world leader in Ethernet services, the only carrier in Alaska with Carrier Ethernet 2.0 Certified services

Alaska Communications is the first and only carrier in Alaska to obtain Carrier Ethernet 2.0 certification from the Metro Ethernet Forum (MEF). We offer true end-to-end Service Level Agreements (SLAs).

For businesses that want to have their data networks perform to their specific needs, no other carrier in Alaska provides an equivalent service capability.

PERFORMANCE RELIABILITY
Business Ethernet is designed to provide the best performing network for even the most demanding and complex network environments. IT professionals can reliably use the cloud to power performance-sensitive applications and provide network services with the highest reliability, to the most users, across the largest footprint.

BUSINESS ETHERNET SERVICE LEVELS
With Business Ethernet from Alaska Communications, your business gets a superior end-to-end data network. Our Service Level Agreements (SLAs) are measured against critical performance parameters including uptime, latency, jitter, and packet loss. We’ve designed Ethernet services that make sure your network works as reliably as you do, with a commitment to meeting our promised service delivery levels.

SLA Performance Commitments
Class of Service Measure
  Uptime
(Network Availability*)
Percentage
Downtime
(SLA Average Monthly Threshold)
Minutes
Latency**
(Frame Delay)
(Two Way)

Milliseconds
Jitter
(Inter-frame
Delay Variation)

Milliseconds
Packet Loss
(Frame Loss Ratio)
(One-Way)

Percentage
Gold-Class
For mission critical, real-time applications.
≥ 99.995% ≤ 2 Minutes ≤ 10 - 100ms ≤ 5ms ≤ 0.05%
Silver-Class
For priority applications.
≥ 99.95% ≤ 22 Minutes ≤ 10 - 100ms N/A ≤ 0.1%
Bronze-Class
For standard applications.
≥ 99.50% ≤ 219 Minutes N/A N/A N/A

**Actual latency dependent upon network transport method and overall network length.

Business Ethernet Service Options
Bandwidth Service Range Options Business Ethernet From 1Mbps to 1Gbps
Dedicated Internet From 1Mbps to 1Gbps
Class of Service Options All Gold
All Silver
All Bronze
All network traffic is placed within a single class of service.
10 / 20 / 70 10% Gold-Class, 20% Silver-Class, 70% Bronze-Class
20 / 20 / 60 20% Gold-Class, 20% Silver-Class, 60% Bronze-Class
60 / 20 / 20 60% Gold-Class, 20% Silver-Class, 20% Bronze-Class
20 / 40 / 40 20% Gold-Class, 40% Silver-Class, 40% Bronze-Class
*Note 1: Anchorage sub-region (including Anchorage, Joint Base Elmendorf-Richardson, Indian, and Girdwood)
Delta Junction sub-region (including Delta Junction and Ft. Greeley)
Fairbanks region (including Fairbanks, North Pole, Ft. Wainwright, and Eielson AFB)
Homer sub-region (including Anchor Point, Clam Gulch, and Ninilchik)
Juneau sub-region (including Juneau, Douglas, Mendenhall, and Auke Bay)
Kenai sub-region (including Kenai, Kasilof, Soldotna, Nikiski, and Sterling)
*Note 2: Requires Layer 3 access to Customer’s Intranet. Gold and Silver SLAs will require additional engineering and equipment.

About The Metro Ethernet Forum
The MEF is a global industry alliance comprising more than 210 organizations including telecommunications service providers, cable MSOs, network equipment/software manufacturers, semiconductors vendors and testing organizations. The MEF’s mission is to accelerate the worldwide adoption of Carrier-class Ethernet networks and services. The MEF develops Carrier Ethernet technical specifications and implementation agreements to promote interoperability and deployment of Carrier Ethernet worldwide.

For additional information, visit the Metro Ethernet Forum website at www.metroethernetforum.org.

STANDARDS COMPLIANT AND CERTIFIED
Alaska Communications is the first company in Alaska and the second in the U.S. to receive certification from the Metro Ethernet Forum (MEF), a global industry alliance that defines Carrier—class Ethernet networks and services. Alaska Communications is the third provider in the world to meet the MEF Carrier Ethernet 2.0 Certification (CE 2.0) standards. The certification means that Alaska Communications meets international standards for its Business Ethernet services, making Alaska one of the best-connected business communities in the United States. Businesses can operate with trust that the Alaska Communications Ethernet network conforms to a worldwide standard.

Why is the CE 2.0 Certification meaningful to business?

For business customers the CE 2.0 Certification indicates that the service provider they've chosen is recognized for their ability to deliver differentiated applications over interconnected, managed networks. Businesses can operate with trust that their provider's network conforms to a worldwide standard.

CE 2.0 delivers significant value to all stakeholders worldwide: enterprises, small/medium businesses, retail/wholesale service providers, mobile operators, and network equipment manufacturers.

Info Graphic - Top Reasons Your Business Needs Ethernet
652 KB PDF Brochure

Business Ethernet, powered by Alaska Communications IntelliCloud Network, is the most advanced data network for businesses in Alaska.

Alaska Communications Business Ethernet
888 KB PDF Brochure

Alaska Communications Business Ethernet provides superior end-to-end service, ensuring businesses have a smooth running network and reliable access to cloud applications.

Integrated Network Management Center
Video Tour 3 mins. 20 secs.

Discover firsthand about the people, process and technology behind the robust, reliable, and redundant Alaska Communications Network.

Network Survivability for Alaska: AKORN Alaska-Oregon Network
2.17 MB PDF Brochure

The AKORN fiber-optic network provides geographic diversity from other networks and redundancy in case of unforeseen circumstances or natural disaster. The cutting-edge technology integrates seamlessly with the Alaska Communications statewide data network, the finest in the state.

FREQUENTLY ASKED QUESTIONS
Following are some frequently asked questions regarding Alaska Communications Business Ethernet.
If you don't see your question and answer here, contact a representative to get your specific questions answered.
A representative will contact you within one business day or less.

If I use Business Ethernet, will I need to replace my existing network hardware?
No. Because Ethernet is already the networking standard in your office, Business Ethernet from Alaska Communications is compatible with your existing hardware. It’s the only solution available that doesn’t require hardware upgrades.

Will my network technicians require additional training to work with Business Ethernet?
No. Since your staff works with Ethernet every day, there’s no need to hire specialists or maintain additional certifications.

Will it be easy for my business to expand our network to additional office locations?
With appropriate hardware configurations in place, typical upgrades are often simple software changes completed in hours rather than the weeks required for legacy technologies. For seasonal business activity you’ll get the network you need where you want it, when you need it.

Is Business Ethernet available in my community?
Business Ethernet from Alaska Communications is available within the following Alaska communities, and within additional communities on a case-by-case basis. Please contact a representative for full details.

•   Anchorage sub-region (including Anchorage, Joint Base Elmendorf-Richardson, Indian, and Girdwood)
•   Delta Junction sub-region (including Delta Junction and Ft. Greeley)
•   Fairbanks region (including Fairbanks, North Pole, Ft. Wainwright, and Eielson AFB)
•   Homer sub-region (including Anchor Point, Clam Gulch, and Ninilchik)
•   Juneau sub-region (including Juneau, Douglas, Mendenhall, and Auke Bay)
•   Kenai sub-region (including Kenai, Kasilof, Soldotna, Nikiski, and Sterling)

What is the difference between the Gold, Silver, and Bronze Class-of-Service offerings and will I receive assistance in determining what class or mix of classes are appropriate for my business needs?
Each of the Class of Service offerings address the end-to-end performance requirements needed for a high-quality user experience. Gold Class provides network performance suitable for latency-sensitive applications such as Voice Over Internet (VoIP) and video conferencing. The Silver Class is appropriate for mission critical database-powered applications. The Bronze class addresses business needs that do not fall within the Gold and Silver Class categories.

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