When connecting to our InternetNow WiFi network, you may notice an alert indicating you are connecting to an open network (Unsecured). This is because we do not use WPA2 for our main security feature. In doing so, we would need to provide every customer at the residence the same password, making the network unsafe. For our InternetNow service, we use MAC based authentication which only allows authorized devices to connect to our network. Additionally, we also enable Client to Client isolation, that restricts direct wireless connections with other users (Clients). The combination of these two features increases the security on the network. We also encourage customers to use secure https websites to further encrypt traffic being distributed over the internet.
How do I turn off Random MAC or Private Address feature?
Updates to iOS 14 and Android 10 include added features which change the MAC address of your device for each network your device connects to. In order to experience InternetNow, customers will need to turn off the Random MAC or Private Address feature. For directions on how to disable this feature, please visit the MAC address support page.