Skip Links

InternetNow Support

InternetNow

Device Connection

How to Find Your MAC Address

How do I find my MAC address to connect my devices to my InternetNow service?

Connecting your gaming or streaming device to your InternetNow service is simple. You’ll need to enter your device MAC address into your InternetNow account settings. Here’s how to find your MAC address. For complete login instructions (with photos), select from the following options:

How to connect your Xbox 360® to InternetNow:

  1. Sign into your Xbox live profile – select YES to continue, then select Alaska Communications as your network (SSID), and YES to connect to the unsecured network
  2. After your Xbox 360 attempts to connect, select back from the “test failed” screen
  3. Select Configure Network, then the Additional Settings tab
  4. Arrow down to Advanced Settings, click Select, then write down your MAC Address
  5. Log into your Alaska Communications account, select Manage your Account, then Packages, and click on Edit from the Wireless Account Details – log out and get ready to connect to the Alaska Communications network from your Xbox 360
  6. Now you’re ready to stream away with your Xbox One!

How to connect your Xbox One® to InternetNow:

GETTING THE MAC ADDRESS FROM YOUR XBOX ONE

  1. Go to settings (you can get there from one of two ways):
    • From any screen, double tap the Xbox button in the center of your controller
    • Select the gear wheel
    • From the startup screen, select Universal Settings (the gear wheel)
    Select All settings
  2. Select Network, then drop down to Network Settings
  3. Select Advanced Settings
  4. On the right side of the screen, your wired and wireless MAC addresses will display – write down the wireless MAC address
  5. Log into your Alaska Communications account, select Manage your Account, then Packages, and click on Edit from the Wireless Account Details – now you’re ready to stream away with your Xbox One!

How to connect your Roku® to InternetNow:

  1. For a new Roku, select your preferred language, then select continue on the “Get ready to stream” page (if your Roku is not new, skip this step)
  2. Select Wireless (Wi-Fi)
  3. Arrow down and select My network is not shown
  4. Log into your Alaska Communications account, select Manage your Account, then Packages, and click on Edit from the Wireless Account Details – now you’re ready to stream away with your Roku!

How to connect your Wii U to InternetNow:

  1. From your GamePad, select “Start,” (System Settings), then click on the Internet icon
  2. Select “View MAC Address” and write it down
  3. Log into your Alaska Communications account, select Manage your Account, then Packages, and click on Edit from the Wireless Account Details – drop in your Wii U MAC address, click Save and Log out
  4. From your Wii U GamePad click Back (B-button), and select “Connect to the Internet”
  5. Select “Alaska Communications Wi-Fi” then “OK” and set as your default connection
  6. Now you’re ready to stream away on your Wii U

How to connect your PlayStation to InternetNow:

  1. From the main screen, go to settings and select “System,” then “System Information” and write down your Wi-Fi MAC Address
  2. Log into your Alaska Communications account, select Manage your Account, then Packages, and click on Edit from the Wireless Account Details – drop in your PlayStation MAC address, click Save and Log out
  3. From your PlayStation, select “Back” twice, then scroll up to “Network
  4. Select “Set Up Internet Connection” then “Use Wi-Fi,” then “Easy”
  5. Select “Alaska Communications Wi-Fi” and test your Internet connection
  6. The completed test will display “NAT Type 2” – now you’re ready to stream away on your PlayStation