Open Internet

The FCC recently adopted new rules intended to preserve the free and open Internet. These rules are based on three principles: transparency, no blocking of traffic, and no unreasonable discrimination. These FCC Rules require Alaska Communications to provide the following disclosures:

I. NETWORK PRACTICES

Alaska Communications’ connections to the Internet are generally provisioned with adequate capacity to prevent congestion, even during the busiest periods. We do not inhibit or favor applications or classes of applications being used over the network. Alaska Communications does not restrict the types or quantities of devices connected to a High Speed Internet subscriber’s Internet connection. Alaska Communications does not modify customer data, does not modify web search results, redirect typographic error requests, or replace third party advertisements with our own. Alaska Communications does not prioritize or discriminate against common Internet traffic regardless of source, destination or type except as required for denial of service attack mitigation and similar purposes.

Alaska Communications may prioritize traffic, but only to support our quality of service offerings and as needed for proper network operation. Alaska Communications occasionally implements broad traffic management when network congestion impacts customers’ experiences. When customers are infected with malware, we must sometimes limit what ports and sites to which the customer can connect, and simultaneously notify the customer. Alaska Communications performs spam and antivirus filtering for emails destined to our customers and email sent by our customers. These rules are enforced strictly and uniformly.

II. PERFORMANCE CHARACTERISTICS

Alaska Communications offers many different High Speed Internet packages to serve our customers’ needs. Digital Subscriber Line (DSL) is the primary technology utilized by Alaska Communications for consumers. High Speed Internet speeds are targeted to achieve 100% of advertised speeds. Actual speed may have some small variance as packet overhead may have a small impact on actual throughput. Speed tests are available on Alaska Communications’ Internet Speed Test at https://www.alaskacommunications.com/speed-test.

III. COMMERCIAL TERMS

Alaska Communications does not inspect or store the actual contents of customer traffic unless required for troubleshooting; does not systematically store customer traffic and does not provide it to third parties except when legally required. For troubleshooting and planning purposes, Alaska Communications keeps usage statistics that show whether a particular customer had a particular IP address at a particular time, but only provides this to third parties when required by law. See our Privacy Policy and Terms of Service.

If you require additional information, please contact Alaska Communications.