Voice Over Internet for Enterprise Business

A cloud phone solution that gives your company more for less.

With Alaska Communications Voice over Internet service, you get all your voice and data traffic delivered over Alaska's most sophisticated and reliable network. You'll receive top-of-the-line business phones, local and long distance service and phone features that will improve employee productivity and efficiency.

A flexible phone system that adapts and grows with your business without high upfront costs.

Interoffice Communication
Have a single phone system for multiple business locations.

Latest Technology
Since Alaska Communications owns and maintains the equipment and technology, your business will be protected against obsolescence.

Unified Communications
Unified messaging integrates diverse communications media such as fax, voicemail and instant messages into a single interface that is accessible from a variety of devices including your smartphone, tablet or PC. You can increase employee productivity by routing office and mobile communications to your web portal to manage.

Alaska Voice® Mobile App
You can have the features of your Voice over Internet office phone system on your mobile smartphone, tablet or PC.

Low Costs
Since Alaska Communications owns the equipment, manages the services and updates the software in the cloud, you save by avoiding the high upfront costs.

Advanced Network
With Voice over Internet, your voice and data traffic are converged onto a single Alaska Communications circuit for efficient network management.

Simple Administration
Through our customer web-based portal, you can easily manage your office phone features effectively and efficiently.

Customer Service

Reliable support staff that will setup, maintain and update your phone service in the cloud
Dedicated technical support staff to help answer your questions and concerns 24/7
Customer resource center that includes comprehensive tools including FAQs, how-to videos and administrator guides

Voice over Internet offers technologically advanced features that aren't typically available in a phone system at this price.
Customer Favorite Feature.

Alaska Voice® App Have all the features of your office phone system on your mobile phone, tablet or PC.
Call Forward Automatically route your incoming calls to another phone number.
Call Jump Switch a conversation to a mobile phone mid-call.
Call Pickup Answer calls that come in on a directory number other than your own.
Call Screening Screen unwanted calls or send directly to voicemail.
Call Transfer Relocate an existing call to another telephone or attendant console.
Do Not Disturb Disable audible ringing for incoming calls.
Find Me Follow Me Receive up to 5 calls at any number of designated phones, whether ringing all at once, or in sequence.
Integrated Contacts List Keep your directory synchronized in all locations where you access it.
Music on Hold Play the music of your choice or recorded messages that advertise your business when callers are on hold.
Premium Auto Attendant Direct incoming callers to the appropriate department or employee via a voice prompt.
Simultaneous Ring Have multiple phones ring simultaneously when calls are received on your phone number.
Speed Dialing Program and place a call by pressing fewer keys.
Visual Voicemail Use on mailbox for all your messages on mobile and fixed services.
Web Portal Administrator Easy-to-use web interface for administrators to move, add or change phone services.

Alaska Communications is the first company in Alaska and the second in the U.S. to receive certification from the Metro Ethernet Forum (MEF), a global industry alliance that defines Carrier—class Ethernet networks and services.

Alaska Communications provides the only network in Alaska certified to the MEF Carrier Ethernet 2.0 standard, designed to carry critical voice and data traffic. For business customers the CE 2.0 Certification indicates that we are recognized for our ability to deliver differentiated applications like VoIP over interconnected, managed networks. Businesses can operate with trust that our network conforms to a worldwide standard of reliability.

Our network engineers will help determine your Voice over Internet broadband service requirements.

Network Option Bandwidth Performance
Business Extreme Broadband (BXB) Up to 20Mbps Good
Dedicated Internet Access (DIA) Up to 1Gbps Best
*Service is subject to our Acceptable Use Policy.

Alaska Communications Voice over Internet for Enterprise Business is designed for enterprise businesses with single or multiple office locations, requiring 21 or more phone stations. For smaller businesses we offer the Voice over Internet Bundle, which is sized for 1 to 20 phone stations.

Voice over Internet Service
Phone Stations 21-24 25-49 50-99 100+
Cisco SPA504G IP Phone Included
Business Features Included
Alaska Voice® App
(For use on PC, smartphone, tablet)
Voicemail with Web Access Included
In-State Long Distance Minutes 3,000 3,500 6,000 10,000
Out-of-State Long Distance Minutes 3,000 3,500 6,000 10,000
Your Price (Per Month) $35 Per Phone Station or $28 per Softphone
Not available in all areas. Taxes and surcharges may change without notice. Fax Line $20.00 per month. Program terms and conditions apply. $35.00 per seat/phone station with hardware equipment or $28.00 per seat/phone station without hardware equipment.
IP Phones Monthly Minutes Plan Monthly Fee Per Minute Overage Rates
21-24 3,000 Included $.07 or less
25-49 3,500 Included $.07 or less
50-99 6,000 Included $.07 or less
100+ 10,000 Included $.07 or less

As part of the standard Enterprise Voice over Internet bundle, you receive a Cisco SPA504G Business Class IP phone offering 4 voice lines, 2 Ethernet ports, a high-resolution graphical display, and loads of standard and customizable features. Upgrades are available.

As part of the standard Enterprise Voice over Internet bundle, you receive a Cisco SPA504G Business Class IP phone. Alaska Communications also offers optional upgrades for business-class IP phones, conference phones, and IP expansion modules.

Business Class IP Phones

Polycom SoundPoint 335
Upgrade for only $8 /month.
2-Line reliable deskphone that offers HD voice quality and enterprise grade features.

Polycom SoundPoint 650
Upgrade for only $12 /month.
6-Line deskphone with crystal-clear voice quality and advanced features that support business workflow.

Polycom VVX500
Upgrade for only $9 /month.
12-Line desktop designed for busy managers
and knowledge workers that keep up with a
fast-paced environment.

Cisco SPA509
Upgrade for only $5 /month.
Full-featured 12-line phone
ideal for small businesses.

Cisco SPA508
Upgrade for only $4 /month.
Full-featured 8-line phone
ideal for small busineses.

Cisco SPA525
Upgrade for only $10 /month.
5-Line Business IP Wireless
Phone with color display.
Business Class Conference Phones

Polycom 5000
Upgrade for only $35 /month.
Optimized for small conference
rooms and executive offices.

Polycom 6000
Upgrade for only $50 /month.
Designed for midsize conference rooms
and offers remarkable HD voice clarity.

Polycom 7000
Upgrade for only $65 /month.
Delivers performance and robust capabilities
for organizations operating on VoIP platforms.
Ideal for boardrooms and auditoriums.
Business Class IP Expansion Modules

Polycom SoundPoint for 650
Upgrade for only $21 /month. Boosts telephone attendant productivity.

Cisco SPA500DS
Upgrade for only $10 /month.
Adds up to 30 additional lines and ideal for power users, managers or receptionists.

Voice over Internet for Enterprise Business

BrochureVoice over Internet for Enterprise Business Brochure
384 KB PDF Brochure
Voice over Internet service is a flexible phone system that has low costs, a user web portal for easy service changes, and mobility capabilities for remote and mobile workers.

Business Smart: Discover How Voice over Internet Can Help Your Business Thrive
829 KB PDF Brochure
With Voice over Internet, you’ll enjoy the benefits of an advanced phone system without the complexities of managing the service on your premise. It allows employees to work remotely, boost productivity and increase capabilities—all while saving money.

Top 10 Reasons Your Business Needs Voice over Internet
318 KB PDF Info Graphic
Explore the top 10 reasons your business should take a closer look at the transformational power available through Voice over Internet. All of the facts and figures presented in an interesting and easy-to-follow graphic presentation.

Voice over Internet Equipment from CISCO

SPA504GCISCO SPA504G Phone Spec Sheet
529 KB PDF Brochure
For business or home office use, the Cisco SPA504G is a 4-line, business-class IP phone offering loads of features to address your needs.

Voice Over Internet IP Phone System Features

music on holdMusic on Hold
408 KB PDF Brochure
With Music On Hold you can play the music of your choice or recorded messages that can advertise your company when callers are on hold.

premium attendantPremium Auto Attendant
388 KB PDF Brochure
Ensure incoming calls are handled effectively 24/7. Enhance caller experience and convey a professional image with efficient call routing to the appropriate employees or departments to ensure incoming calls never go unanswered.

comm portalCommportal Feature Reference Guide
699 KB PDF Brochure
Commportal allows subscribers to access and manage their phone system and phones, enabling customization of call features, access to contacts, missed calls and visual voicemail.

Business Mobile Applications

alaska voice appAlaska Voice® App for Mobile
452 KB PDF Brochure
Alaska Communications offers the easy-to-use Alaska Voice® App for iPhone and Android that integrate with your office phone system to help you communicate more efficiently with customers.

alaska voice pcAlaska Voice® PC
473 KB PDF Brochure
The Alaska Voice® application is a sophisticated way of making and receiving telephone calls over the Internet using a PC, just as you would from your Voice over Internet office desk phone.

How-to Videos and Administrative Guides

Voice over Internet How-to-Videos
Featuring over a dozen videos to help you learn how to get the most out of your Voice over Internet phone system. Individual video run times are approximately 1½ - 2 minutes.

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