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Trouble viewing web pages or e-mail
Last Updated 9/29/2014 1:49 PM

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Why can't I access or surf the Internet, or download e-mail?
If you can connect to your internet service but cannot view web pages or check e-mail, the problem is often related to misconfigured firewall software. Firewall programs often perform automatic updates, and these updates can change the way the firewall behaves. You may want to contact your firewall vendor or computer manufacturer to have the firewall settings checked.

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