Make the basic even more affordable using our Lifeline program. We provide low-income households the convenience, opportunity, and security to ensure they are able to stay connected with their family and friends. Participation in government assistance programs or meeting eligible household income levels may qualify you, or someone you know, for the Lifeline program. Find out if you qualify for the Lifeline program and get access to Alaska Communications' reliable home service at a highly reduced monthly rate.
Lifeline makes the basic
even more affordable
Lifeline ensures that low-income households
have access to basic home services.
What is Lifeline Service?
Lifeline is a government-sponsored benefit program that provides qualified Alaskans with access to wireline phone service, or broadband service in qualifying locations, at their primary residence. Long distance calling is also available.
What do I get?
Our Lifeline service provides a single phone line for unlimited local calling, or unlimited broadband service, at the subscriber’s primary residence. Enjoy the security, convenience, and reliability of a landline for just $1 a month, or unlimited broadband starting at $42.24 per month.
What do I need to know about Lifeline Home Voice service?
Lifeline Home Voice gives you unlimited local calling and no deposit is required with Toll Restriction. Long distance service is also available.
What should I know about Lifeline Broadband service?
Our Lifeline Broadband gives you reliable Unlimited Internet at the highest available speed to you - with no data caps. Available in qualifying areas only and a deposit may be required.
How do I qualify and apply?
To qualify, you must meet certain income criteria or participate in a qualifying government program. Submit a Lifeline application with proof of income or program participation. Each year you’ll need to recertify your eligibility.
What’s the fine print?
Only one Lifeline benefit is allowed per household - including local voice, broadband, or wireless services with Alaska Communications or any carrier. Annual eligibility recertification is required. Non-payment of service will result in removal from the Lifeline program.
Do you qualify for Lifeline?
If you or your household participate in any of the following government-assistance programs, you may be eligible.
View eligibility requirements >
Qualifying Government Assistance Programs
If you or your household participate in any of the following government-assistance programs, you may be eligible for Lifeline Home Voice or Lifeline Broadband service.
- Bureau of Indian Affairs (BIA) General Assistance
- Head Start (and meet income requirements)
- Tribally Administrated Temporary Assistance for Needy Families (TATANF)
- The Supplemental Nutrition Assistance Program (SNAP) - previously known as Food Stamps
- Federal Public Housing Assistance
- Medicaid (not Medicare)
- Veterans' Pension and Survivors' Pension
- Supplemental Security Income
- Federal Public Housing Assistance
- Food Distribution on Indian Reservations
Household Income Eligibility Levels
|Size of Household
||2016 Lifeline Eligibility Level
||Documentation of "household" income must be provided in one of the following forms:
“Household” means all persons who occupy a housing unit, regardless of whether they are related to each other.
- A previous income tax return
- A current income statement from an employer or 3 months of paycheck stubs
- A statement of benefits from the U.S. Social Security Administration.
- A statement of benefits from the U.S. Dept. of Veterans Affairs
- A retirement or pension statement of benefits
- An unemployment or worker's compensation statement of benefits
- A federal or tribal notice of letter of participation in general assistance
- A divorce decree or child support document
- Any other official document to substantiate income
|For each additional person, add $7,020
Terms and Conditions
- Lifeline service not available in all areas
- Service is based on Alaska Communications Systems Lifeline network coverage areas
- Broadband service is limited to qualifying locations and may require a deposit
- Subject to local taxes and fees
- Qualified recipient will receive a single line of service
- One Lifeline benefit per household (includes wireline or wireless service)
- Applicable taxes and fees may apply
- No deposit required for local voice service when "Toll Restriction" is selected
- Nonpayment of service will result in the removal from the Lifeline program (collection and service fees may apply due to nonpayment)
- If removed from the Lifeline program due to non-pay, local Lifeline service is moved to our Home Voice product, and broadband Lifeline can be disconnected
- Partial payments received will be applied first to local service charges and then to amounts due for additional services
- Lifeline is a government benefit program and individuals who willfully make false statements in order to obtain the benefit or who violate the one-per-household limitation, may lose their Lifeline benefit and can be prosecuted by the United States Government and punished by fine or imprisonment