Our Voice Over Internet Protocol (VoIP) service delivers you a powerful, full-featured, business-class phone system without the cost or hassle of having an on-site system installed. All you need at your business locations are the phones that operate on your Local Area Network (LAN), which we also provide.
CISCO SPA504G
VoIP PHONE SET
Features:
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For business or home office use
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Full-featured 4-line business-class IP phone supporting Power over Ethernet (PoE)
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Monochrome backlit display for ease of use, aesthetics, and on-screen applications
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Connects directly to an Internet telephone service provider or to an IP private branch exchange (PBX)
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Dual switched Ethernet ports for connecting a computer behind the phone, reducing cabling costs
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Wideband audio for unsurpassed voice clarity and enhanced speaker quality
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Easy installation and highly secure remote provisioning, as well as menu-based
and web-based configuration
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Supports up to two Cisco® SPA500S Expansion Modules, adding up to 64 additional buttons.*
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Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP) with the Cisco Unified Communications 500 Series for Small Business
SR500N
BUSINESS GATEWAY MODEM
ADSL / GigE + 4-Port WiFi
Features:
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Four RJ-45 ports for 10/100 Base-T Ethernet LAN connections
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One RJ-11 port for connection to WAN (for ADSL Line)
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One RJ-45 port for 10/100/1000 Ethernet WAN connection
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In DSL mode, the WAN Ethernet port acts as a 5th LAN Port
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WiFi 802.11n radio
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One factory reset button and power jack
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IPTV ready
Built-in Support For:
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Connect and Surf®
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TR-069 Device Management
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Powered By ClearAccess® Software
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Employee Controls
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Managed Firewall
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Managed WiFi
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Captive Portal
Smartphone Mobility
The Alaska Voice™ App lets you access many of your network services directly from your mobile smartphone.
Conference
Invite attendees and manage audio conferences from anywhere using your mobile phone.
Voicemail
Enables you listen and manage your voicemails. You can view your messages, voicemails and faxes directly from your app.
Click-To-Dial
Allows you to start a call from a nearby fixed-line phone. Now you can save your contract minutes by using a landline when one is available.
Contact Integration
View and edit your contacts and make use of contacts in your phone.
Tablet and PC
Have all the features of your office phone system on your tablet and PC.
Call Manager
Make and receive calls on your mobile phone as though you were at your desk phone-the person you’re calling sees your desk phone number and not your mobile number.
Voicemail
Display your voicemails visually on your mobile device. It looks like your mobile phone’s voicemail interface, but these messages were left on your work voicemail – listen, delete or respond at the touch of a button. Save time and respond faster.
Call Forwarding or Do Not Disturb
Set up call routing choices between your desk phone, PC and mobile phone. Decide who can reach you and when. Now one number is enough to reach you no matter where you are.
Contact Integration
Integrate your contacts with you mobile phone contacts – search, call and edit any of your contacts effortlessly and keep them synchronized.
Alternate Internet options available upon request.
| Feature |
Benefit to You |
| Scalable Speeds up to 15Mbps |
Provides broadband speeds to meet your business needs and budget. |
| Your Own Connection |
Get what you pay for without sharing your connection with your neighbors. |
| Modem/Wireless Router |
Have your own private WiFi hotspot. Modem features 4 ports for connecting computers or printers, Internet content control for inappropriate content blocking, and built-in spam filter. |
| Free On-site Setup |
Professional equipment installation at your office. |
| Speed Test at Install |
On-site speed test to assure connection performance. |
| Virtual Private Network (VPN) Accessibility |
Gives your workforce the ability to remotely connect to the office. |
| Static and Routed IP Addresses |
For your specific security and network accessibility requirements. |
| Technical Support |
Courteous support to address your questions. |
Q. What is VoIP?
A. VoIP stands for Voice Over Internet Protocol. It is a way to transmit phone calls over the internet in a similar way that data (ie: emails, websites, online videos, etc.) is transmitted over a traditional broadband connection.
Q. How does VoIP work?
A. For decades now, telephone calls were carried over the Public Switched Telephone Network (PSTN) which means that your voice signal travels across phone lines to the other end of the call. Voice Over Internet is transmitted over the public internet and/or private IP network and when outbound calls are made, your voice is digitized and broken up into “voice packets” that move across the internet that convert into a telephone signal before they reach the party you are calling.
Q. What does the Voice Over Internet bundle include?
A. The bundle includes:
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Cisco business-class phones
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Cisco business features
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Voicemail with Web Access
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Business Internet with No Overage Fees
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Business Mobility: Alaska Voice™ App
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750 In-State Long Distance Minutes ($.07 Per Minute Overage Rate)
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750 Out-of-State Long Distance Minutes ($.07 Per Minute Overage Rate)
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Free Inside Wiring
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Free Installation and Set-up
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Music on Hold
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Premium Attendant
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Optional Upgrade Availability
*International calls are based on standard country per-minute rate
Q. What equipment do I need for Voice Over Internet?
A. There is no equipment for you to buy, install or maintain on your premise. Since Alaska Communications is responsible for managing, updating and paying for the equipment to ensure your system does not go obsolete, there are low upfront costs to you. All you need is a broadband internet connection with a minimum of 4Mbps.
Q. What is Alaska Communications Voice Over Internet service offering?
A. Voice Over Internet is a Hosted (managed outside your company) service that uses Internet Protocol (IP) to provide Private Branch Exchange (PBX) or phone system over the internet. Alaska Communications will host, manage and update the physical equipment “in the cloud”- so you as a business, do not have to worry about the expense, maintenance or other downsides to purchasing a physical phone system.
Q. How much does Voice Over Internet cost?
A. Alaska Communications makes it easy for you to get a big business phone system on a small business budget. With prices starting as low as $190 per month for 2 seats and an additional $35 for each additional seat, you can enjoy rich phone features, business mobility features that integrate with your office phone system and simple manageability at one affordable monthly price. You’ll receive top–of-the-line Cisco business phones, high-speed Internet, web-accessible voicemail and features like Music on Hold and Premium Auto Attendant.
Q. How is VoIP different than a traditional phone system?
A. A VoIP phone system is the latest phone system technology that offers advanced communication features that deliver a big business customer experience including Business Mobility, Find Me Follow Me, Premium Attendant, Music on Hold and much more that seamlessly integrates with your office phone system. Further, VoIP has become a very attractive solution due to simple user manageability, low capital expenditures and affordable monthly bills.
Q. What features are included in a VoIP service?
A. Voice Over Internet delivers you the power of Hosted IP PBX solution over a broadband internet connection. The most popular features of our service include:
Q. How do I know if VoIP is right for my business?
A. Voice Over Internet is a solution for both Small, Medium and Enterprise businesses. It can provide a cost savings and a terrific economic value compared to traditional phone system. If you are looking for more advanced communication features that are simple to manage and that improve you business operations in a meaningful way, Voice Over Internet is a service worth learning more about.
Q. What are the benefits of a VoIP service?
A. Voice Over Internet is a robust business phone system that offers you business mobility, rich phone features and simple manageability on one internet connection for all your voice and data communication needs. Benefits that customers find most appealing are:
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Mobile applications for your smartphone, tablet and PC that seamlessly integrate with your office phone system for a workforce on the go.
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Rich feature set such as Music on Hold, Premium Auto Attendant, Find Me Follow Me and much more all included in your Voice Over Internet bundle.
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Easy management and administrative support for users to access features of the system from anywhere through a web based interface.
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Lower Total Cost of Ownership due to no capital expenditures as all equipment is owned and managed by service provider. In addition, you have a predictable monthly operating expense with voice and data on one bill.
Q. How do I learn more?
A. Alaska Communications has a dedicated sales support team that is more than happy to answer questions and help you find a solution that meets your business needs. Contact us by completing this online form to Contact a Business Rep or call 855-907-7007, Mon - Fri, 8 am - 5 pm.
Q. I hear that VoIP operates on one circuit line. What does that mean?
A. Yes, one of the cost savings benefits of VoIP is that calls are made over the internet and that you only need one circuit for voice and data communications. With VoIP, you will receive one monthly bill that includes voice and data, oppose to two separate bills for voice and data with a traditional phone system.
Q. Does 911 emergency services work with a VoIP phone system?
A. Nomadic 911 is a standard feature with the Voice Over Internet service that allows you to have one phone number that travels with you regardless of your location in the United States. For example, you live and work in Anchorage, but need to travel to Fairbanks for a one week business trip.